Use the ORANGE BUTTON at the bottom of this page to contact Technical Support.
REGISTERED USER INFORMATION:
How do I register for a user account with ORSTAT?
ORSTAT registers new accounts on behalf of all users for the sake of security. ORSTAT notifies new users via email of their account User Name and Password.
How can I change my user account password or other information?
A support ticket needs to be submitted through ORSTAT’s technical support portal, or, by clicking the ORANGE TAG at the bottom of this page in order to change any account information.
What happens if I lose my mobile device?
Should a mobile device be lost, stolen or damaged for any reason, simple notify ORSTAT by clicking this link, or, by clicking on the ORANGE TAG at the bottom of this screen. Your account will be temporarily suspended until a new device is obtained at which time a new account password will be administered.
What does ORSTAT do?
ORSTAT is the first digital product to address latency issues surrounding the Turnover procedures within the Operating Room environment in hospitals by alerting, prompting Operating Room staff to complete their individual turnover tasks on-time through a simple series of Accept, Start and Complete buttons. ORSTAT also provides hospital administration with on-time reporting on an individual, team, or room basis, thus revealing the pain points within the turnover process.
Is ORSTAT HIPAA Compliant?
While not actually HIPAA compliant, ORSTAT neither needs Patient Health Information (PHI) nor does it even have the ability to speak to hospital file servers or other software containing PHI. ORSTAT IS COMPLETELY CONTAINED AND INDEPENDENT. It operates with the simple push of a button by an OR Nurse, Charge Nurse or other approved administrator as to the start time and room number of a new turnover. THAT’S IT!
Does ORSTAT require information or data from a hospital?
ORSTAT requires to sets of data from its customers: 1. A list of all Surgical department employees including their name, mobile device number and an email address so that new user accounts may be registered (by ORSTAT). 2. A depiction of your particular department’s turnover schedule so that your version of ORSTAT reflects your schedule exactly.
Can I try ORSTAT before I purchase it?
YES! Hospitals may trial ORSTAT for 30 days for FREE for up to 2 rooms and 20 employees. The trial expires after 30 days at which a full purchase is required in order to continue using ORSTAT for everyone room and staff in your department.
What effort is needed from me or the hospital I work for?
There is no need for time consuming data entry of staff information or scheduling information. ORSTAT starts working “out of the box” because ORSTAT does all the setup for you.
What mobile platforms is ORSTAT available on?
ORSTAT is available in iTunes for iPhones running iOS 11 or later, and in Google Play for Android based phones.